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[personal profile] sabotabby
Shorter Rob Ford: "I am so sincerely sorry that I got caught."

Another good twist: The Honourable Wife-Beater hired a hacker to destroy the crack tape.

This is totally my favourite, though. Faced with irrefutable proof that the Laughable Bumblefuck smoked crack, hung out with gangbangers, and lied about it all, his other head, Dougie, goes on the attack, calling for police chief Bill Blair to step down.

Note: Bill Blair should have stepped down over the G20 debacle and almost certainly covered up evidence to protect the Fords in the past. It's one of those situations that I really enjoy in fiction where both sides are really evil and you are rooting for them both to destroy each other in the most bombastic possible explosion.

God this is good. I love living in Toronto.

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Date: 2013-11-08 01:38 am (UTC)
From: [identity profile] kryss-labryn.livejournal.com
I honestly and sincerely found it hilarious. He was really mad at the company, though, and largely not at me, except for the bit where I did something at my end that had a reasonable chance of fixing his issue and his modem didn't want to log back on after it rebooted; at that point he was all "What did you do? What did YOU do?! At least it was working before!" --Except it wasn't, which is why he called in in the first place, and there was a larger issue going on, because if you turn something off and then it doesn't want to turn back on again, then, dude, there is a problem with the machine, no matter what machine that is.. Meh. He didn't want a tech to come out and fix it and he largely didn't want to have the issue fixed--he mainly wanted to rant at the eeeevul tech company while broadcasting the call to his ham friends. Anyone who actually wants the issue fixed, in my experience, is willing to do a little basic trouble-shooting and to work with the tech to sort it out. People who call up because they can't get online and refuse to so much as reboot a device I can't get hold of until they do, to try and sort it out for them, in my opinion, less want the issue actually solved and more want a magic fairy to wave her wand and make all their troubles magically disappear. Because people who respond to "Okay, I think I have an idea of what's going on here and if you can help me do a bit of testing then I think we can pin it down and sort it out for you" with "Jesus how much do I have to do to get this stupid piece of shit to work!! I don't want to fiddle around with this thing. Just fix it!!" are probably the same sort of people who answer the doctor's questions like "where does it hurt?" with "I don't know. You're the doctor. You figure it out!"

Bleah. I had a guy shortly after I started who was furious that his connection wouldn't work--about 10+ times a day he'd lose his Internet and have to go and "unplug" it--by which he meant "disconnect the ethernet cable between the modem and his computer and then plug it in again" because somewhere along the line he got the idea that interrupting his data feed would somehow be a good thing. Except of course he didn't know that that was what he was doing; someone just told him that that would fix it (or more likely, he misunderstood them), except it didn't, and BOY was he mad about it. So I asked him if he'd tried actually unplugging the electricity, which he not only had not done, he flat-out refused to do on the grounds that he wasn't an electrician and why would he mess with the wiring?!

I would like to point out at this point that the modems are not hard-wired into the walls; they have a power plug. Just like a toaster. BETTER CALL AN ELECTRICIAN THEN. *Eyeroll*

I ended up transferring him to a supervisor because he was insisting, and because wtf else was I supposed to do with him? The error code I was getting, and from what he was telling me, meant that if he'd just unplugged the bloody thing for ten seconds it would have been working again, but he flat-out refused to and got really angry when I tried to insist that that was the fix.

Meh. The last time I did tech support, back in BC, I'd run into these people at the grocery store and stuff. Hell, thanks to the fucking phone book printing our address when we told them not to, I had the occasional belligerent customer show up at the fucking house. Here, the worst thing that will happen is that someone I don't know and will never meet might get mad and yell at me. Heck, they might even make a complaint, at which point the recording of the call will be listened to and, since I am polite and helpful ALL of the time, nothing bad will happen to me. Back in BC, I had to worry about angry customers showing up at my home with guns. Some idiot tells me I should kill myself because he doesn't like the company that's--indirectly, even--employing me?

Seriously, that is HILARIOUS. :D

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